tk99 FAQ — Deposits, Withdrawals, Betting and Slots
From opening an account at tk99 to depositing money, making withdrawals, placing cricket bets and playing slots — you will find detailed answers to everything on this page. Find the answer to any question you have and get more out of your experience.
What's on this page
tk99 currently supports five deposit methods: bKash, Nagad, Rocket, Upay and bank transfer (including Dutch-Bangla Bank, BRAC Bank and Islami Bank). The minimum deposit amount for each method is ৳100. Choose whichever method suits you — the same rules apply across all of them.
tk99 Login and go to the "Deposit" option on the dashboard for full instructions on each method.
To deposit via bKash, use the "Send Money" or "Payment" option to the designated tk99 bKash merchant or personal number. Make sure to enter your tk99 user ID as the reference when making the transfer. The balance normally updates within a few minutes.
Deposits start from a minimum of ৳100. Save the transaction ID from the bKash app — it will be useful if any issue arises.
After a Nagad payment is completed, the balance is normally credited to your tk99 account within 5–10 minutes. If more than 15 minutes have passed with no update, contact tk99 live chat support with the transaction ID and a screenshot from the Nagad app.
Note that slight delays can occur during periods of heavy network traffic. If Nagad has deducted the amount from your account but it has not arrived at tk99, contact support and it will be resolved quickly.
tk99 does not charge any deposit fee. However, your mobile banking provider (such as bKash, Nagad, or Rocket) may deduct their own service charge — that is set entirely according to their own policies. For bank transfers, the bank's regular charges may also apply.
So before making a deposit, it is a good idea to check the fee structure of your payment app or bank.
Yes, both Rocket and Upay can be used to deposit money at tk99. The process is essentially the same: transfer to tk99's designated number and provide your ID as the reference. The minimum deposit of ৳100 applies equally to all methods.
Upay users can send directly from the "Payment" section of the app. For Rocket, either the USSD code or the app will work.
Opening a new account at tk99 and making your first deposit gives you a 120% bonus, up to ৳8,000. That means if you deposit ৳1,000 you will receive a ৳1,200 bonus, making your total balance ৳2,200.
The wagering requirement for the bonus is 15 times the bonus amount — for example, for a ৳1,200 bonus you need to place ৳18,000 in bets. The bonus is not cash; wagering must be completed before you can withdraw. For full terms, read the Terms & Conditions.
When you request a withdrawal from tk99 to bKash, the money generally reaches your bKash account within 1 hour. The minimum withdrawal amount is ৳500. You will receive a bKash notification once the request is processed.
When withdrawing, make sure your account has no incomplete wagering requirements. If requirements are not met, the withdrawal request may be held.
For security reasons, tk99 only sends withdrawals to the mobile wallet or bank account that is registered in your own name and linked to your tk99 account. Withdrawals to someone else's number are not permitted.
This process goes most smoothly when account verification (KYC) is complete. Without verification, withdrawals may take longer.
tk99 processes withdrawals 24 hours a day, 7 days a week. Withdrawals are generally completed within 1 hour even at night or on public holidays. However, there may be slight delays during very busy periods.
For bank transfers, processing may take a little longer outside banking hours. Mobile wallets (bKash, Nagad, Rocket, Upay) generally work quickly at any time.
"Pending" means the request is being processed. Wait 1 hour in this state — it is usually resolved within that time. If more than an hour has passed, contact tk99's 24/7 live chat and provide the withdrawal request ID.
Keep in mind that a request may also be held if documents are incomplete or wagering requirements have not been met. If you inform the support team, they will explain the reason promptly.
Yes, withdrawals can also be made directly to Nagad, Rocket, and Upay from tk99. It is generally recommended to withdraw using the same method you used to deposit, as this makes the verification process easier.
The minimum withdrawal amount of ৳500 is the same across all methods. tk99 VIP members may receive priority on withdrawals.
Yes, in-play or live cricket betting is available at tk99. Odds change with each run and ball during the match, giving you the opportunity to make quick decisions. Live markets such as runs in the next over and when the next wicket will fall are also available.
Our Cricket Betting section can help you build your strategy for live betting. Make sure you have a fast connection while a match is in progress.
If a cricket match is officially declared "No Result" due to rain or any other reason, all bets on that match are generally considered void and the stake is refunded. However, if the match result is determined by the Duckworth-Lewis-Stern (DLS) method, bets are settled according to that result.
See the Terms & Conditions for specific rules.
The most popular cricket markets among Bangladeshi players are: Match Winner, Top Batsman, Top Bowler, Innings Run Total (Over/Under), Multi Bet, and Runs per Over. In T20 format, live market odds change every moment, so timing matters.
In a multi bet you can combine selections from several matches — for example, a ৳100 stake on three selections with odds of 1.60, 1.80, and 1.90 gives a combined odds of 5.47, returning ৳547 if all matches win.
Yes, betting on BPL matches is available at tk99. Betting markets are also available for IPL, T20 World Cup, and all Test and ODI series featuring Bangladesh Tigers at home and abroad. Major ICC tournaments are covered as well.
Multiple markets open before each match, and live markets continue after the match starts. Before placing a bet, compare odds in the tk99 Bet section.
At tk99, multiple selections from the same match can be added to a multi bet as long as the markets are not dependent on each other. For example, "Match Winner" and "Innings Over Total" can run together as separate markets.
However, conflicting outcomes from the same market (such as Team A wins and Team B wins) cannot be placed on a single slip. For more about multi bets, see the Cricket Betting Guide.
The minimum age for all types of betting at tk99, including cricket betting, is 21+. Anyone below this age cannot open an account or place bets. Proof of age may be required during account verification.
For more information on responsible gaming habits, read our Responsible Gaming page.
You can start playing slots at tk99 with a minimum deposit of ৳100. Each slot game may have its own minimum bet — some games can be started from as little as ৳1–2. If you want to play on a limited budget, it is better to choose a low-volatility game.
The tk99 Slots Rewards Bonus gives a 30% bonus on deposits in the slots section, up to ৳3,000. For details, see the Slots section.
Volatility refers to how often and how large a slot game pays out. In high-volatility games (such as Gates of Olympus or Dead or Alive 2), wins come less frequently but can be large. In low-volatility games (such as Starburst), smaller wins come more often.
If you want to play for a long time on a limited budget, choose a mid- or low-volatility game. If you are looking for large payouts, you can try a high-volatility game — but keep your budget under control.
Demo mode is available on selected slot games, where you can try out the game mechanics and features without real money. Winnings in demo mode cannot be withdrawn — it is for practice only.
Playing a few rounds in demo mode before trying a new game makes it easier to understand. Not all games may have a demo mode; live casino games generally do not have one.
A progressive jackpot is a prize pool where a small portion of every bet is added. The more players play, the larger the jackpot grows. Any player can win the entire pool on any spin.
The chance of winning is relatively low, because the prize is large and many players are competing. Even so, there is a chance to win the jackpot with a small bet. Jackpot games are generally high-volatility.
RTP (Return to Player) is the theoretical return rate of a slot — for example, a 96% RTP means that over the long term, an average of ৳96 may return for every ৳100 bet. However, this is a mathematical average, so any outcome is possible in a single session.
Choosing a game with a higher RTP can be slightly advantageous. For example, Fortune Mouse (PG Soft) has a maximum RTP of 96.96%. That said, game theme and features are also worth considering when choosing a game.
Yes, both PG Soft's Fortune Tiger (maximum RTP 96.81%) and Mahjong Ways (maximum RTP 96.92%) are available at tk99. You can also find Pragmatic Play's Gates of Olympus (maximum RTP 96.50%), Sweet Bonanza (maximum RTP 96.48%), and many other popular titles.
Visit the Slots section to see and filter all available slot games.
Still have questions? We are ready to help
If you did not find your answer on this FAQ page or want to know more, contact the tk99 support team. Help is available in both Bengali and English. Our team responds quickly on any matter related to accounts, payments, bonuses, or games.